why you need an energetic distance from your executive.

One reason so many assistants experience burnout is due to identifying too closely with the executive they support. Let me explain.

When an assistant has a great partnership with their executive there's an unusual (mostly unspoken) closeness and bond. It was certainly my experience in many of the senior roles I held in my career.

Here's how it happens:

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technology, executive assistant, Ai, Development, Culture Rachael Bonetti technology, executive assistant, Ai, Development, Culture Rachael Bonetti

make feedback your friend.

Fun fact: only 5% of assistants globally seek feedback outside the annual performance review cycle. This is a huge missed opportunity to support growth, career progression and to understand where to focus for the highest impact. Here are some quick tips to get you comfortable with seeking feedback regularly.

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why executives are stuck in the reactivity zone.

Here's something I hear from assistants repeatedly. Their executive works in a highly reactive state. Their calendar is full, their workload is high, the pressure is relentless. They jump from deadline to burning platform and have little space in between. They're a bit chaotic, but they're okay with it because they're meeting their obligations and getting there *just* in time has to be good enough.

They resist any structure the assistant tries to introduce to create ease and flow. Nothing has worked.

There’s a missing link that hasn’t yet been tried - a direct conversation about impact.

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technology, executive assistant, Ai, Development, Culture Rachael Bonetti technology, executive assistant, Ai, Development, Culture Rachael Bonetti

How to know whether it’s the right time to leave your current job.

Throughout my career I often had conversations with assistants in my teams who were bored, unmotivated, unchallenged, over it, or chasing a pay increase. They were thinking about moving on.

When we got to the heart of what was going on, in many cases a change of company wasn't going to solve the issue.

It was clear to me that they’d almost be guaranteed to find themselves feeling the same way 12 months later because they were leaving for the wrong reasons.

They hadn’t explored all possibilities in the current workplace, weren’t clear on what they really wanted next or where they’re going or what would bring longer term satisfaction and fulfilment at work.

If a root cause hasn’t been addressed, feelings of demotivation, dissatisfaction and boredom will return as soon as a new role is mastered, usually around the 1 year mark, and when the gloss of a new environment wears off.

The reality about chasing a couple of extra thousand dollars increase is that it may make a difference right now, but it’s not going to support you longer term if your new opportunity isn’t going to offer the experience that will support your progression and growth and expand your earning potential.

Sometimes the right answer isn't to jump ship - yet.

Sometimes it makes more sense to create change where we are, a change that will set us up longer term.

SOME OF THE WAYS WE CAN WORK THOUGH WHETHER A CURRENT ORGANISATION CAN STILL SERVE IS BY:

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technology, executive assistant, Ai, Development, Culture Rachael Bonetti technology, executive assistant, Ai, Development, Culture Rachael Bonetti

how to reduce workload overwhelm and get out of a reactive state.

The pressure of a to-do list that never shrinks is a very real stressor so many of us face in our work.

In my corporate career I'd frequently see leaders, middle management and assistants drowning in work, focused on the wrong things, doing long hours and on the fast track to burnout.

It’s a slippery slope to be in and getting out of the weeds and the reactivity state can feel impossible when the balls will not stop flying at you.

Competing demands, conflicting priorities, expectations that aren’t adequately managed, and days that are filled by being in meetings where the ‘doing’ can’t happen means the pressure can feel relentless.

This is a bad place to be, because when we're in that state, being able to focus on strategic work becomes nearly impossible.

This means we're not having the level of impact we otherwise could.

We can only be focused on the burning platforms and the issues that need immediate attention, not the work that sets us up, as well as our teams, for long term success.

So what to do if you find yourself in a state of overwhelm, behind in your work, and feeling that you can only scratch the surface?

Here is a simple formula to help you regain control and be able to view the horizon.

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technology, executive assistant, Ai, Development, Culture Rachael Bonetti technology, executive assistant, Ai, Development, Culture Rachael Bonetti

Delivering a meaningful acknowledgement of country in the corporate world.

An Acknowledgement of Country is something many organisations in Australia are committed to doing before meetings and events begin as a mark of respect to the Traditional Custodians of the land their meeting/event is on. 

I’ve rarely seen one delivered in the corporate world in a way that moved me and honoured the sentiment or intention of an Acknowledgement.

Mostly they tend to feel like a tick-box exercise or an inconvenience, and often when delivered this way, more than a little uncomfortable for the audience.

Here are some tips to help you deliver a meaningful Acknowledgement of Country and why the sentiment and intention behind the delivery matters as well as the language.

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technology, executive assistant, Ai, Development Rachael Bonetti technology, executive assistant, Ai, Development Rachael Bonetti

Why not including your executive assistant in talent mapping is a missed opportunity

Talent mapping and succession planning is one of THE most important activities an organisation can undertake to ensure the health of an organisation.

If you don’t have the right people doing the critical work, you don’t have an organisation that will thrive. Things unravel pretty quickly when there are gaps in talent and vacant roles.

That’s why I always found it astonishing that only very rarely are executive assistants included in the process.

Throughout my entire career I agitated for this and only once was I able to shift it to have my role, as an EA to a CEO, included in the process.

It’s an enormous missed opportunity to not include the assistant cohort that support leaders in succession planning and this is why:

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technology, executive assistant, Ai, Development Rachael Bonetti technology, executive assistant, Ai, Development Rachael Bonetti

how to support your assistant in a meaningful way (and why it matters)

Recognition on Admin Professional Day is nice. It feels good to be seen, appreciated and even publicly acknowledged. But what feels even better to an assistant is meaningful support and appreciation that goes beyond cards, cupcakes, or chocolates.

Here's why:

Many assistants experience feelings of being undervalued or "othered" in the workplace.

“Just an admin”.

You might not see it or hear it, but it is there and for many it’s felt deeply every day.

The bottom line is this:

Assistants directly contribute to, support and enable the success of others.

Their work, though perhaps sometimes the least visible in an organisation, supports its healthy foundations.

Making something appear effortless is testament to the skill it takes to do a job well.

It is dignified, important work that deserves respect and inclusion, not"othering'.

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technology, executive assistant, Ai, Development Rachael Bonetti technology, executive assistant, Ai, Development Rachael Bonetti

Balancing study and work

Ongoing learning and development is an important way to remain relevant in a changing business landscape, keep skills fresh and support career progression.

During the course of my career I studied degree specialisations and many courses and programs to help me amplify my most valuable skills and develop new skills that would support me to expand my value offering.

It wasn’t easy. I had to do all of it in my personal time which, given the heavy workloads I experienced in my career, I rarely had enough of.

I know what it’s like to have the best intentions and sign up to study a course or program and then for it to feel like life can’t accomodate it. There’s not enough free time. There’s too much pressure already. All the valid reasons and the excuses.

I also know that we can often start something full of motivation and excitement and lose momentum mid-way through. We kid ourselves that we can skip a week here or there and catch up under pressure later, but the reality is this creates more overwhelm and anxiety that we don’t need.

That’s why I want to share some of the tips that helped me to prioritise the learning I signed up for, even when life was busy and the pressure was on.

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